Support

Technical support, which includes prevention and resolution, as frequent as those rarer - more complex, issues that arise during the use of new technology can be very expensive and a difficult undertaking for many organizations and companies.

Finding a professional staff, further training, and maintenance of such a team is a long-term challenge for every organization, and as the inevitable consequences of a large investment, lack of efficiency and at the end a very small return on investment of resources.

Regardless of whether you work at SOHO principle, you have company or a company with multiple offices, if you already have your own technical support and want to upgrade or do not have any technical resources, IT 011 Ltd can offer a range of services related to technical support with their long experience and technological expertise.

Remote Support

Technical support from remote locations primarily includes support through remote administration of servers and workstations (or VPNom classical approach), and in addition, phone support and e-mail.

Support for client

Technical support for the principle of one-time arrivals under the contract, if necessary, or in case of emergency may at some options include support outside office hours, or even the entire spectrum of 24x7x365.

Permanent support

Technical support costs where flat rate can be adapted to smaller companies and larger companies, including regular arrival in your room, remote support, as well as phone support and e-mail.

In addition to the support, our staff will be happy to meet and assist through the recommendations and the implementation of new technology in your business environment.

Regardless of whether you are already a client or are visiting the IT011 Ltd website for the first time, feel free to contact us by e-mail or phone, to be thoroughly informed about the services we can provide, as well as the prices of the same.